--- title: "Common problems and how we solve them" description: "Situations many companies tell us about, each with a direct answer. If one sounds familiar, start there." url: "https://vitaminatech.com/en/soluciones" lang: "en" updated: "2026-10-22" --- # Common problems and how we solve them Situations many companies tell us about, each with a direct answer. If one sounds familiar, start there. - [Our business software is no longer supported. Should we modernise it or rebuild it?](https://vitaminatech.com/en/soluciones/programa-de-gestion-sin-soporte): It depends on what still works: sometimes modernising parts and connecting it to new tools is enough; sometimes it pays to rebuild it and migrate the data. - [We spend hours copying data from one program to another. Can we stop?](https://vitaminatech.com/en/soluciones/copiar-datos-entre-programas): Yes: by connecting the programs you already use, or by building a bespoke internal app that brings the data together in one place. - [Orders and invoices arrive by email or WhatsApp and someone retypes them into the ERP. Can it be automated?](https://vitaminatech.com/en/soluciones/pedidos-y-facturas-al-erp): Yes: AI reads each message or document, deterministic software checks the data against your rules, and a person reviews anything doubtful. - [Can we get data out of a machine or PLC?](https://vitaminatech.com/en/soluciones/datos-de-maquinas-y-plc): In many cases, yes: by reading the data the equipment already provides or adding sensors, and feeding it into your ERP or a dashboard. - [I'm looking for someone in Estepa to build a website or custom software. Where do I start?](https://vitaminatech.com/en/soluciones/desarrollo-web-y-software-en-estepa): By explaining what you need it to do. From Estepa we design and build websites, applications and custom software that fit the way your business works. ## Our business software is no longer supported. Should we modernise it or rebuild it? URL: https://vitaminatech.com/en/soluciones/programa-de-gestion-sin-soporte It depends on what still works. If the software still does its job well, modernising the parts that fail and connecting it to new tools is often enough. If it holds your team back or can no longer be maintained reliably, it pays to rebuild it and migrate the data. We decide with you after seeing how you use it. ### Signs this is happening to you - Nobody can update it: the vendor has disappeared or stopped supporting it. - It only runs on one particular computer or on an old operating system. - Your team fills the gaps with spreadsheets to do what the software can't. - Every change in how you work needs a workaround. ### How we approach it First we look at what the software does, what data it holds and how your team uses it day to day. We separate what works and is worth keeping from what should be replaced. From there we propose a path: modernise it in stages and connect it to new applications, or build bespoke software to replace it. Either way, the data is migrated and checked before the old system is switched off. ### What to keep in mind Changing systems shouldn't stop the business. That's why we plan the transition in phases, so your team can keep working in the meantime. You don't always need to rebuild everything. Sometimes the best investment is keeping what works and connecting it to something new. ### Where to start If the software is critical and the scope isn't clear, the most useful first step is an assessment: we visit your premises, see how you work and give you a report with priorities and a roadmap. If you already know what you need, just tell us. ## We spend hours copying data from one program to another. Can we stop? URL: https://vitaminatech.com/en/soluciones/copiar-datos-entre-programas Yes. The programs you already use can be connected so information flows between them without anyone retyping it, or a bespoke internal app can bring the data together in one place. First we look at what is worth keeping, so nothing changes more than it needs to. ### Signs this is happening to you - The same data is typed by hand into two or three different programs. - There are spreadsheets only one person understands and nobody dares to touch. - Mistakes creep in when copying: a wrong price, a duplicated order, a customer with two records. - To find out how something is going, you have to ask someone or merge several files. ### How we approach it We review which programs you use, what data moves between them and when. Often the problem isn't one program, but the gap between two. Depending on the case, we connect your tools so they exchange information on their own, or build an internal app shaped around how you work that centralises data and operations in one place. ### What to keep in mind There's no need to replace programs that work. Connecting them is usually less disruptive than swapping them out. Every data exchange is logged, so you know what happened, when and why. ### Where to start Tell us which data you copy by hand and between which programs. That's enough to judge whether connecting them will do or a bespoke app makes more sense. The first conversation is free and with no obligation. ## Orders and invoices arrive by email or WhatsApp and someone retypes them into the ERP. Can it be automated? URL: https://vitaminatech.com/en/soluciones/pedidos-y-facturas-al-erp Yes. Artificial intelligence can read each email, message or invoice even when every customer or supplier uses a different format, and extract the data. Before it reaches your ERP, deterministic software checks it against your business rules. Anything that doesn't add up or needs approval is reviewed by a person. ### Signs this is happening to you - Someone spends part of the day typing in orders that already arrived in writing. - Supplier invoices are checked and entered by hand, one by one. - Every customer orders their own way: an email, a PDF, a photo, a WhatsApp message. - Mistakes are found late: when the order goes out wrong or the invoice doesn't match. ### How we approach it AI does the understanding: it reads the document and identifies the customer or supplier, the products, the quantities and the amounts. It handles different formats well, but it can make mistakes. That's why it never acts alone. Deterministic software checks the data (that the customer exists, that the amounts add up, that the product is in the catalogue) and applies your rules before anything is recorded. Anything that can't be verified goes to a person. ### What to keep in mind You decide where the data is processed: on your premises, on European servers or in a hybrid setup. For tasks such as classifying or extracting information, there are small models that can run on your own infrastructure. Every operation is logged, and your team can review and correct whatever is needed. ### Where to start It usually helps to start with a single type of document, the one that takes up most of your time, and expand later. Tell us how it reaches you today and which system it needs to go into. ## Can we get data out of a machine or PLC? URL: https://vitaminatech.com/en/soluciones/datos-de-maquinas-y-plc In many cases, yes. Depending on the equipment, we read the data the machine or its PLC already provides, or add sensors to measure what you need, and feed it into your ERP or a dashboard to follow production. We check it on site before proposing anything. ### Signs this is happening to you - Production data is written down by hand, on paper or in a spreadsheet. - To know how a shift is going, someone has to walk onto the shop floor and ask. - The ERP doesn't know what has been produced until someone enters it. - Stoppages are noticed after the fact, and nobody is quite sure how long they lasted. ### How we approach it Every machine is different: some expose their data through the PLC or a communications port, others provide nothing and have to be measured with sensors. That's why we start by looking at the equipment in your plant. Then we connect that data to your systems: the ERP, a production app or a dashboard where your team can see what's happening. We combine software, IoT and, where it adds value, artificial intelligence. ### What to keep in mind Reading data is not the same as controlling the machine. Actions that affect production follow defined rules and, when needed, a person's approval. Your plant's data can stay on your premises or on European servers. You decide where it is processed and who can access it. ### Where to start The natural starting point is an on-site assessment: we visit the plant, see what each machine can provide and give you a report with what's possible, the priorities and a roadmap. ## I'm looking for someone in Estepa to build a website or custom software. Where do I start? URL: https://vitaminatech.com/en/soluciones/desarrollo-web-y-software-en-estepa By explaining what you need it to do. If you're after a website, an application or a program that fits how your business works and connects with what you already use, at Vitamina Tech we design and build it to measure from Estepa (Seville), for SMEs and companies across Andalusia. ### Signs this is happening to you - Your website needs to show data from your business software: catalogue, stock or prices. - You need a customer area, or orders that go straight into your ERP. - Your team depends on an internal tool built out of spreadsheets. - You'd rather work with someone nearby who can get to know your business first-hand. ### How we approach it First we understand what it has to solve: who will use it, what information it needs and which programs it has to connect to. From there we propose only what's needed, with no unnecessary complexity and building on what already works. Then we design and build it to measure, integrating it with the systems you already have where it makes sense. We care about architecture, performance and the details so it is reliable, maintainable and able to evolve. ### What to keep in mind A custom website makes most sense when it is part of how your business runs: orders, customers, catalogue or internal processes. If all you need is an online presence, we'll tell you plainly. We're based in Estepa (Seville) and work with companies across Andalusia. Work can be remote, and on-site visits are considered project by project. ### Where to start Tell us what you want to achieve and what you use today, and we'll come back with a first approach. If the project touches several processes in the business, the most useful starting point is a diagnostic. ## Propose a project - [Propose a project](https://vitaminatech.com/en/propuesta) · [propuesta.md](https://vitaminatech.com/en/propuesta.md) ## Other languages - [Español](https://vitaminatech.com/es/soluciones.md) - [Português](https://vitaminatech.com/pt/soluciones.md)